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I hear this A LOT from clients when they are getting ready to have a difficult conversation or interview: “I don’t want to say the wrong things.” To which I ask them to define “wrong.” Not one person ever has an answer. They don’t have an answer because there’s no such thing. What I believe it means is that they are uncomfortable with the IDEA … [Read more...] about Why is saying “the wrong thing” catastrophic?

You would think that email is god’s gift to non-confrontational people. Turns out it’s not. Why a gift? Because you can literally avoid speaking to someone you don’t want to speak to. You only need to write down what you want to say. Press send. And, done! Here’s the scenario that prompted this blog: A client had an argument with a friend and … [Read more...] about Why Would You Ignore an Email?

First, let me start by saying that we are ALL leaders! It has nothing to do with a job title. Leadership starts with us as individuals. we lead ourselves first, then others. Here’s an example of what I mean: When I wake up in the morning I am the one who decides what I’m going to do that day. I make the decision to get up, get dressed, do … [Read more...] about Why is Confrontation Essential for Good Leadership?

“I’m scared to speak up in meetings because I don’t want to sound stupid.” I hear that a lot from clients when they tell me why they don’t participate enough in meetings, especially with senior executives. My response is always the same. “Are you stupid?” “No” “Ok, so what’s the problem then?” I’m considered a pretty smart person and I have … [Read more...] about Scared of Sounding Stupid?